Shop 3 - 50 Metung Road
Metung 3904
Tel (03) 5156 2969
Fax (03) 5156 2761

Terms and Conditions

Metung Accommodation

Accommodation Bookings

Terms and Conditions

DEPOSIT: Reservations are made in advance with:-

- A deposit equal to 1 nights booking required for standard bookings. The balance of the tariff will be due at check in with any other sundries payable on vacating the property.

- A deposit of 30% of the tariff for peak times payable upon booking with the balance payable 30 days prior to occupancy. Any other sundries are payable on vacating the property.

- Exceeding maximum guest numbers will render the guest liable to cancellation of the booking immediately and forfeiture of rental monies.

- Payments may be made by EFT or Cheque. (please allow 7 days for cheque clearance) or payment is available by credit card which will incur a surcharge of 2% (Visa & Mastercard). Credit Card details are required as security to confirm all bookings.

CANCELLATION POLICY: A full refund of the deposit is given ( less a $70 cancellation fee per property) if cancellation is received in writing not less than 60 days prior to arrival. If cancelled within 60 days of arrival, the deposit is only refunded if the property can be re let for the same period. Guests are responsible for payment of all nights reserved, regardless of guest's actual arrival or

departure date. In the event of a guest not occupying the property, they will still be responsible for the full tariff.

DAMAGE: Guests are responsible for any damage arising from their stay. Guests hereby agree for any damage charges to be deducted from their credit card.

CHECK IN/OUT: Check in from 2:00pm. Check out is prior to 10:00 am. Late check out is available by arrangement with the property manager if available.

YOUR STAY: Exceeding maximum numbers will render the guest liable to cancellation of the booking immediately and forfeiture of rental monies.

SMOKING: All properties are non smoking.

DISCLAIMER:The property that you have reserved may become unavailable due to circumstances beyond the control of Metung Accommodation. In such instances, Metung Accommodation will endeavour to place you in alternative accommodation, however, is unable to provide any guarantees in terms of the availability and facilities of the substitute accommodation.

Metung Accommodation offers guests the availability of staff and assistance 24 hours per day, whether it is information on the area or service with the property being rented.

Every effort is made to ensure your holiday experience is memorable and that your property is presented to the standard expected. Our office can also offer guests a range of information and activities along with booking boat cruises, restaurants, hire boats, tours etc.

The information and tariff's on this website is correct at the time of publication but may change without notice. Please refer to Metung Accommodation for correct tariff and information when making a booking.